We are local, knowledgeable & friendly! Not to mention our.....
There are plenty of computer guys out there who are eager to work on business computer networks. But there is a great divide between the PC guys out there and professional network and system administrators. Our technicians have a breadth of experience to draw on. Holding certifications from Microsoft, Cisco, and CompTIA, our staff is well-positioned to manage and maintain today's complex and simple business networks.
We understand the pain that downtime causes to businesses. That is why we have created our business around prompt availability for our customers. Our response time to customer requests is quick and timely. There are always projects and intermittent problems that may necessitate issues to be worked on over a period of time. Even in these cases, response time is prompt. We don't run a one-man-show. We staff technicians who are all on the same page regarding caring for our customers' networks. This results in greater availability and serviceability of your network.
We have several clients who have used other I.T. service companies, only to end up staying with us. Although there may be many reasons for this, one reason is that we strive to be fair and honest in our business dealings. We stick to our quotes. We keep our agreements. We give generous discounts when warranted. Our business is about a lot more than money and computers. It is our mission to provide professional I.T. services to businesses to support their own goals in servicing their community. We expect a fair compensation for our professional services and high level of expertise. We truly have our customers' best interests in mind each day as we fill our role in their businesses' success.
If there is an issue or need that we can't immediately take care of or resolve due to a lack of resources on our part, our prestigious partnerships provide us with a wealth of information and additional resources to ensure that all issues are resolved as quickly as possible, with the highest levels of expertise. We don't claim to know everything or have all possible types of experts on staff. However, in addition to our own expertise and internal resources, we have reached out to work with the major players in our local I.T. community and the I.T. industry in general. A few of our partnerships are with Microsoft, Cisco Systems, Dell, HP and Symantec.
Few if any customers have left us over the years, while many more keep coming. It is comforting to know that, our client-base is constantly increasing. In fact, our expertise has been in such high demand that at times we have to turn away or postpone business opportunities in order to ensure that we have the availability to service our existing clients well. This should serve as an indication that we have the expertise and high service-level needed by today's competitive businesses.
Our client base includes some of the very biggest local names in almost every type of business. With such an extensive customer base, we are likely already familiar with maintaining the type of network YOU operate with!